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Privacy Policy

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Effective date: July 29, 2026

The Phelan Farm (“Phelan Farm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, order and signup forms, and text messaging program; how we use and share that information; and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Your name

  • Mobile telephone number

  • Email address

  • Preferred pickup, sales, or delivery area, such as Morris, Streator, or the farm near Kinsman

  • Delivery address when you request delivery

  • Sweet-corn orders, product interests, pickup preferences, and related transaction information

  • Messages, questions, feedback, and other information you send to us

  • Your consent to receive text messages, including the date, time, and method by which consent was provided

Our website or service providers may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, referring page, and basic cookie or website analytics information.

We do not use our website or text messaging program to collect precise location information from your mobile device.

How We Use Information

We may use the information we collect to:

  • Respond to questions and communicate with you

  • Accept, confirm, prepare, and coordinate orders

  • Arrange pickup locations, sales locations, delivery routes, and delivery times

  • Send requested sweet-corn availability and harvest updates

  • Send information about order deadlines, route confirmations, farm pickup, and seasonal sales

  • Send occasional Phelan Farm news, offers, or promotions when you have agreed to receive them

  • Maintain and improve our website, forms, customer service, and business operations

  • Keep records of consent, opt-out requests, orders, and communications

  • Prevent fraud, misuse, or security problems

  • Comply with legal obligations and protect our rights and the rights of others

Text Messaging

If you choose to join the Phelan Farm text list, we may send recurring informational and marketing text messages concerning sweet-corn availability, harvest timing, pickup or stand locations, delivery routes, order deadlines, order updates, farm announcements, and occasional promotions. Messages may be sent using automated technology.

Message frequency varies and is seasonal. Message and data rates may apply. Your consent to receive marketing text messages is not a condition of making a purchase.

You may opt out at any time by replying STOP to a Phelan Farm text. We will also honor other reasonable requests clearly asking us to stop texting. After an opt-out request, we may send one final message confirming that you have been unsubscribed. For help, reply HELP or email thephelanfarm@gmail.com.

If you opt out and later initiate a new conversation with us, we may respond to the request you sent, but we will not re-enroll you in recurring promotional text messages without new consent.

For complete program terms, see our SMS Terms and Conditions at [SMS TERMS URL].

How We Share Information

We do not sell or rent your personal information.

We may share information with service providers that perform services for us, such as website hosting, online forms, text messaging delivery, telecommunications, customer communication, analytics, payment processing, and other business support. These providers may use information only as needed to provide services to us or as otherwise permitted by law.

We may also disclose information when reasonably necessary to comply with law or legal process, protect the safety or rights of Phelan Farm or others, investigate fraud or misuse, or respond to a lawful government request.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share this information only with service providers that help us operate and deliver the Phelan Farm text messaging program.

If ownership of the business changes, text-message consent will not be treated as transferable permission for another business or sender to send marketing messages without any consent required by law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including customer service, order fulfillment, business records, dispute resolution, and legal compliance.

We may retain records of text-message consent and opt-out requests for as long as reasonably necessary to document compliance and make sure an opted-out number is not added back to the text list without new consent.

Data Security

We use reasonable administrative, technical, and physical safeguards appropriate for a small business to protect personal information. No website, electronic storage system, or method of transmission is completely secure, so we cannot guarantee absolute security.

Cookies and Website Analytics

Our website provider may use cookies or similar technologies that are necessary to operate the site. If we use website analytics, those services may collect limited technical and usage information to help us understand site traffic and improve the website. You may be able to limit cookies through your browser settings, although doing so may affect some site features.

Third-Party Links and Services

Our website or messages may link to third-party websites, forms, maps, payment services, social media pages, or other services. Their privacy practices are governed by their own policies, not this Privacy Policy.

Children’s Privacy

Our website and text messaging program are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it when appropriate.

Your Choices

You may:

  • Opt out of recurring text messages by replying STOP

  • Request text-message help by replying HELP

  • Unsubscribe from marketing emails by using an unsubscribe link, when one is provided

  • Ask us to review, correct, or delete personal information you have provided, subject to information we must retain for legal, transaction, fraud-prevention, or opt-out compliance purposes

To make a privacy request, email thephelanfarm@gmail.com. We may need to verify your identity before completing a request.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with a new effective date. If a change materially affects how we use text-message opt-in information, we will obtain any additional consent required by law before applying the change.

Contact Us

For privacy questions or requests, contact:

The Phelan Farm
Kinsman, Illinois
Email: thephelanfarm@gmail.com
Texting/customer-care number: 815-5154660

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